geek, traveler, writer, hacker
"Life is a journey, not a destination."
Ralph Waldo Emerson
Responsible for first-rack through point of presence installation of equipment at internet exchanges worldwide, providing DNS anycast & operational support for root server operators. Experience includes Linux, Python, Cisco IOS, networking (OSPF, BGP), virtualization (VMware, VirtualBox, Vagrant), automation (Ansible, PXE), international shipping logistics, and internet exchange operations.
Recipient of the Abha Ahuja Fellowship from NANOG in 2014.
Managed and collaborated on research panels and projects for major technology companies and their marketing and engineering teams. Focused on consumer perceptions of and interactions with current & emerging technology.
Managed technical and logistical material accessibility for students with visual impairments and learning disabilities for Student Disability Services. Created technical and procedural documentation for day-to-day operations and trained new staff on processes.
Focused on utilizing mobile technology for a variety of research initiatives; consulted with client service teams on mobile pilot projects and worked with technology partners; developed mobile-friendly questionnaires.
Managed an online research community focused on entertainment and technology (TV, Film, and Consumer Electronics) for use with select clients and to address internal research needs.
Developed team social media strategy. Developed internal information management wiki, including bios, photos, and tags for client service team to enable better utilization of expertise across teams.
(Acquired by Ipsos in 2010)
Senior Project Manager, Innovation & Development
December 2008 – May 2010
Managed and executed virtual environment CPG research projects; coordinated with partners to develop and execute new research platforms and testing tools; managed OTX's video game tracking product; worked on OTX's international film tracking product; developed a wiki for internal information management; developed mobile research technology.
Senior Operations Manager
July 2006 - December 2008
Multi-departmental process and logistics expert. Key areas of focus included: translation process, localization, and international projects; development and documentation of processes, automation, tools, system enhancements, and new products; managed creative and engineering teams.
Online Community Manager
August 2005 - July 2006
Built and maintained community relationships with research panels for major organizations, including the development of research communities for major media entities. Responsible for respondent experience and communication across the organization.
Co-organized BarCampLA 6 and 7.
Deeply involved in event logistics, including fundraising & sponsor relations, budgeting, event insurance, security, catering, registration, and general event set-up & tear-down. Secured BCLA7 venue and coordinated the event with venue hosts. Coordinated volunteers to manage day-to-day logistics.
Drafted proposals, bios, press releases, and website content; managed Sundance Film Festival itineraries for executives and filmmakers for the premiere of MirrorMask; managed international and domestic festival submissions for multiple projects. Attended various company events in the greater Los Angeles area.
Technical and operational support, ranging from physical infrastructure to systems automation to security. Work has included:
Responsible for technical documentation and creation of the BM IT Network handbook, as well as hands-on installation of the wireless network used by the Burning Man festival. Work included:
Volunteer on the Burning Man Honorarium project Xylophage. Learned metal fabrication techniques and trained in fire safety according to Crucible standards.
Regularly participated in work days, including cutting, bending, and welding metal, as well as assisting with minor electronics and other tasks. Assisted with on playa set-up, operations, and tear-down. Managed on playa fire safety shift scheduling and prep, in addition to working multiple safety shifts during art installation operation.
Saturday Learning Series tutor working with refugee high school students from numerous countries, including Liberia, Sierra Leone, Côte d'Ivoire, and Nepal, among others.
Additionally, was an after school program volunteer working with Nepalese refugees ages 5 to 10, providing homework help, arts program supervision, and general program support.
Project volunteer focused on sea turtle conservation, environmental education, and mangrove reforestation in Hawaii Park, Guatemala. Conducted nightly beach patrols, released sea turtles, collected research data, interacted with the local community, conducted educational tours for visitors, and helped maintain facilities.
Primary areas of research included refugees, genocide, sexual violence, human trafficking, private military corporations, and international law, with a special focus on Central and Eastern Africa (specifically DRC, Rwanda, Uganda) and other areas of modern conflict (Guatemala, Bosnia, Iraq).
Special Programs & Organizations:
Part of a select group of student from The New School and universities throughout Africa brought together to discuss violence, economics, race, and democracy.