bronwyn lewis

geek, traveler, writer, hacker

"Life is a journey, not a destination."
Ralph Waldo Emerson


work

Engineer @ Packet Clearing House
November 2013 - present | Berkeley, CA

Responsible for first-rack through point of presence installation of equipment at internet exchanges worldwide, providing DNS anycast & operational support for root server operators. Experience includes Linux, Python, Cisco IOS, networking (OSPF, BGP), virtualization (VMware, VirtualBox, Vagrant), automation (Ansible, PXE), international shipping logistics, and internet exchange operations.

  • Developed provisioning automation for server and router configuration, resulting in an 80% reduction in configuration time for new hardware.
  • Upgraded or newly deployed equipment to 40+ PoPs/IXPs per year worldwide in 2014 and 2015, growing our total number of PoPs from ~70 to over 125 in less than three years.
  • Lead developer & systems engineer on internal IT infrastructure automation using Ansible to manage VMs, including user management, security, and deployment of special projects.

Recipient of the Abha Ahuja Fellowship from NANOG in 2014.

Research Manager @ Vision Critical
April 2013 - November 2013 | San Francisco, CA

Managed and collaborated on research panels and projects for major technology companies and their marketing and engineering teams. Focused on consumer perceptions of and interactions with current & emerging technology.

Assistive Technology & Alternate Format Assistant @ The New School
October 2012 - March 2013 | New York, NY

Managed technical and logistical material accessibility for students with visual impairments and learning disabilities for Student Disability Services. Created technical and procedural documentation for day-to-day operations and trained new staff on processes.

Project & Community Manager @ Ipsos
May 2010 - October 2011 | New York, NY

Focused on utilizing mobile technology for a variety of research initiatives; consulted with client service teams on mobile pilot projects and worked with technology partners; developed mobile-friendly questionnaires.

Managed an online research community focused on entertainment and technology (TV, Film, and Consumer Electronics) for use with select clients and to address internal research needs.

Developed team social media strategy. Developed internal information management wiki, including bios, photos, and tags for client service team to enable better utilization of expertise across teams.

Senior Project Manager @ OTX
August 2005 - May 2010 | Los Angeles, CA

(Acquired by Ipsos in 2010)

Senior Project Manager, Innovation & Development
December 2008 – May 2010
Managed and executed virtual environment CPG research projects; coordinated with partners to develop and execute new research platforms and testing tools; managed OTX's video game tracking product; worked on OTX's international film tracking product; developed a wiki for internal information management; developed mobile research technology.

Senior Operations Manager
July 2006 - December 2008
Multi-departmental process and logistics expert. Key areas of focus included: translation process, localization, and international projects; development and documentation of processes, automation, tools, system enhancements, and new products; managed creative and engineering teams.

Online Community Manager
August 2005 - July 2006
Built and maintained community relationships with research panels for major organizations, including the development of research communities for major media entities. Responsible for respondent experience and communication across the organization.

Organizer @ BarCamp Los Angeles
April 2008 - July 2009 | Los Angeles, CA

Co-organized BarCampLA 6 and 7.

Deeply involved in event logistics, including fundraising & sponsor relations, budgeting, event insurance, security, catering, registration, and general event set-up & tear-down. Secured BCLA7 venue and coordinated the event with venue hosts. Coordinated volunteers to manage day-to-day logistics.

Public Relations Intern @ The Jim Henson Company
December 2004 - June 2005 | Los Angeles, CA

Drafted proposals, bios, press releases, and website content; managed Sundance Film Festival itineraries for executives and filmmakers for the premiere of MirrorMask; managed international and domestic festival submissions for multiple projects. Attended various company events in the greater Los Angeles area.

volunteer

Technical Advisor @ San Francisco Metropolitan Internet Exchange
July 2013 - present | San Francisco, CA

Technical and operational support, ranging from physical infrastructure to systems automation to security. Work has included:

  • Website development (Flask/Bootstrap)
  • Core Ansible automation (website, switch configs, etc.)
  • Security, including patching & deployment
  • Documentation & onboarding
  • Organization of hackdays

Network Team Member & Technical Writer @ Burning Man
August 2014 - October 2014 | Black Rock City, NV

Responsible for technical documentation and creation of the BM IT Network handbook, as well as hands-on installation of the wireless network used by the Burning Man festival. Work included:

  • Mounting & caliberating microwave radios
  • Configuration & deployment of UBNT wireless equipment
  • Configuration of Juniper routers/switches
  • Layer 1 deployments
  • Network troubleshooting

Volunteer @ Flaming Lotus Girls
June 2013 - October 2013 | San Francisco, CA

Volunteer on the Burning Man Honorarium project Xylophage. Learned metal fabrication techniques and trained in fire safety according to Crucible standards.

Regularly participated in work days, including cutting, bending, and welding metal, as well as assisting with minor electronics and other tasks. Assisted with on playa set-up, operations, and tear-down. Managed on playa fire safety shift scheduling and prep, in addition to working multiple safety shifts during art installation operation.

Tutor @ International Rescue Committee
September 2011 - April 2012 | New York, NY

Saturday Learning Series tutor working with refugee high school students from numerous countries, including Liberia, Sierra Leone, Côte d'Ivoire, and Nepal, among others.

Additionally, was an after school program volunteer working with Nepalese refugees ages 5 to 10, providing homework help, arts program supervision, and general program support.

Conservation Volunteer @ ARCAS
July 2011 - August 2011 | Hawaii, Guatemala

Project volunteer focused on sea turtle conservation, environmental education, and mangrove reforestation in Hawaii Park, Guatemala. Conducted nightly beach patrols, released sea turtles, collected research data, interacted with the local community, conducted educational tours for visitors, and helped maintain facilities.

Education Volunteer @ Open Hands
March 2011 | Marrakech, Morocco

Volunteer @ Coalition for the Homeless
September 2010 - December 2010 | New York, NY

Volunteer @ CrisisCamp Haiti
January 2010 | Los Angeles, CA

training

Routing Fundamentals @ NANOG
2014 | Bellevue, WA

Community Emergency Response Team @ LAFD
2009 | Los Angeles, CA

Disaster Response @ Red Cross
2009 | Los Angeles, CA

CPR for the Professional Rescuer @ Red Cross
2009 | Los Angeles, CA

education

Global Studies @ The New School
August 2010 - June 2013 | New York, NY

Primary areas of research included refugees, genocide, sexual violence, human trafficking, private military corporations, and international law, with a special focus on Central and Eastern Africa (specifically DRC, Rwanda, Uganda) and other areas of modern conflict (Guatemala, Bosnia, Iraq).

Courses in:

  • 21st Century War
  • [In]Justice & [Dis]Order
  • Africa's World War
  • Human Rights
  • Design and Development
  • Global Outlaws: International Criminal Law
  • Human Trafficking
  • International Law
  • Political Psychology
  • Post Colonial Theory
  • Refugees & Migration
  • Skills for Global Change
  • Urban Homelessness

Special Programs & Organizations:

  • University Student Senate Co-Chair (2011-2012)
  • Global Studies Advisory Council (2011-2012)
  • Democracy & Diversity Institute (2012)
  • Website Redesign Committee (2012)
  • Safe Zone Ally Skills Training (2011)
  • Leading for Social Change (2011)

Democracy & Diversity Institute @ University of Johannesburg
January 2012 | Johannesburg, South Africa

Part of a select group of student from The New School and universities throughout Africa brought together to discuss violence, economics, race, and democracy.

Courses in:

  • Romancing Violence
  • Global Economy: China, India, and Africa

speaking

Scaling A Volunteer Run Internet Exchange, Or:
How I Learned to Stop Worrying and Love Automation
SF Bay IOG #2 | November 2016 | San Francisco, CA

Scaling A Volunteer Run Internet Exchange, Or:
How I Learned to Stop Worrying and Love Automation
AutomaCon | September 2016 | Portland, OR | YouTube

NetDevOps - Ansible 101 to Network Nirvana Tutorial
RIPE71 | November 2015 | Bucharest, Romania | GitHub

NetDevOps - Ansible 101 to Network Nirvana Tutorial
NANOG65 | October 2015 | Montreal, Canada | YouTube | GitHub

Network Automation! Lightning Talk
AutomaCon | September 2015 | Portland, OR

Real-World Network Automation Panel
NANOG63 | February 2015 | San Antonio, TX | YouTube


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